Shipping Policy
Effective Date: May 12, 2025
Last Updated: June 20, 2025
Thank you for shopping with Clinicly Inc.. This Shipping Policy outlines how and when you can expect your products to be delivered.
🚚 Order Fulfillment & Processing
All units are made-to-order and manufactured specifically for each customer after payment is received.
- Total Delivery Time: 20-35 business days from the time of order
You will receive:
- A confirmation email after purchase
- A shipping notification with tracking details once your order has shipped
🌍 Shipping Regions
We currently ship to:
- United States
- Canada
- Select international destinations (contact us before ordering if outside North America)
For international buyers:
Customs duties, VAT, or import taxes may apply depending on your country’s regulations. These fees are not included in the product price and are the buyer’s responsibility.
📦 Shipping Carriers
We work with trusted freight and logistics providers such as DHL Freight, FedEx Freight, and other commercial carriers depending on your region.
Products are delivered curbside only unless otherwise stated. Please ensure that your location is accessible for large-item delivery.
⚠️ Delivery Requirements
- Buyer must ensure someone is available to receive and sign for the delivery
- Please inspect the item upon arrival
- Report any shipping damage within 48 hours to: hadi@cliniclydistribution.com
Failure to report damage within the specified timeframe may void eligibility for warranty claims or shipping insurance.
🚫 Failed Delivery Attempts
If delivery fails due to:
- Inaccessible location
- Buyer absence
- Incorrect address
… re-delivery or return fees may apply. Please make sure your delivery details are correct at checkout.
🛑 Refused Deliveries
Refused deliveries are not eligible for automatic refunds. Contact us before refusing any shipment to avoid return and restocking charges.
❓ Need Help?
If you have questions about your order or delivery status, contact us at:
📧 hadi@cliniclydistribution.com
📞 +1 844-578-2082
Thank you for choosing Clinicly Inc. We’re committed to delivering a safe and professional shipping experience for your products.